Customer support
Help for product and billing.
Send the account email, transaction details and a concise description so we can investigate quickly.
Phone
A public support phone number must be configured before paid checkout is enabled.
Billing and cancellation
Use the Paddle buyer portal linked from the purchase receipt to review invoices, update payment details or cancel a subscription. You can also contact us and we will help locate the transaction.
Response targets
Billing and account-access requests are prioritized. Standard product requests are handled during normal business hours in India.